May had been an extremely busy month for me. After my sister left I attended work related training. The training was not on schedule. I had to make some adjustments. The training was about the new scheme in our monthly score metric. Our score is measured monthly in terms of attendance, customer survey, monthly exam etc. Have I not mentioned working in Call Center is very challenging job? If you want to be part of the industry, be prepared to pass the monthly scoring or the bosses would call your attentio... read more »
